Privacy Policy

PRIVACY POLICY

Updated: 30-01-2023

Your privacy is important to us. At RDS Research, we value the privacy and confidentiality of our participants’ personal data. This privacy policy describes how we use and safeguard your personal data and your rights. This Privacy Policy outlines how we collect, use and protect your data during our healthcare research studies.

RDS Research conducts market research for informational purposes solely and does not advertise or promote in any industry. The information supplied is confidential, and audience reactions are used only to understand treatment insights. These assumptions are not intended to influence decision-making.

If you have any questions about your personal information or our practices, please email us at: info@rdsindiaresearch.com

DATA COLLECTON

We gather personally identifiable information (PII) from participants, including sensitive data such as health information, age, gender, ethnicity, location and sometimes religious beliefs. We may also ask medical history, current health status, contact number and email ID.

Authorised personnel are prohibited from sharing participant identities. Sponsors only receive aggregated results ensuring no response can be traced back to any individual.

Data collection methods include:

  • Online Surveys & Questionnaires
  • Interviews (In-person, Zoom, Microsoft Teams, Phone or Video)

DATA USE

We use collected data to:

  • Analyze healthcare trends and patterns
  • Improve healthcare system & service quality
  • Prepare research reports & publications
  • Support healthcare policy & decision-making

DATA PROTECTION AND SECURITY

Your data security is our top priority. We use physical, technological and administrative safeguards to protect data.

In case of data breach, security steps include:

  • Data encryption
  • Strict authentication / controlled access
  • Secure transmission practices
  • Regular data backups

WORKPLACE EDUCATION / COMPLIANCES

We comply with GDPR and Indian data protection regulations. Our staff undergoes regular privacy compliance training.

ADVERSE EVENT IDENTIFICATION & REPORTING

If a participant reports a drug-related adverse event, we are required to report it to the appropriate pharmacovigilance authority.

  • Our team members are AE-certified through global healthcare companies.
  • Reporting is mandatory even if the participant has already informed authorities.
  • Details must be collected immediately once the report is known.

Before submitting the AE report, participant consent is requested. If declined, only the participant’s profession is recorded.

DATA SHARING AND DISCLOSURE

PERSONAL DATA

Personal data refers to identifiable information such as name, address, mobile number, email ID, etc. Sharing this information is voluntary.

PERSONAL INFORMATION COLLECTION AND USE

We collect information through website forms, calls, face-to-face discussions, and online platforms. Data is used only with permission and strictly for research purposes.

THIRD-PARTY DATA TRANSFER

We do not share personal data with third parties except:

  • When required by law
  • When research requires, and only with prior consent

LINKS TO THIRD PARTY WEBSITES

External websites linked on our site follow their own privacy policies. Users should review them independently.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Data may be stored or processed outside your region. We ensure legal compliance and encryption-based secure transfer.

PARTICIPANT RIGHTS AND INTERNATIONAL DATA TRANSFER

  • Know where data is stored / transferred
  • Know purpose of data transfer
  • Know safeguards protecting data

HOW LONG YOUR PERSONAL INFORMATION IS KEPT

We retain personal data only as long as necessary unless legal or research archiving requires longer storage.

HOW CAN I OPT OUT?

You may unsubscribe from future communication anytime through the unsubscribe link or account portal.

PERSONAL DATA RETENTION

We may retain minimal data to ensure no future contact occurs for users who opt-out.

Retention periods:

  • Data is retained only until its intended purpose is fulfilled.
  • Financial / compliance documents may be stored longer if required by law.

Secure Storage: Data is stored using encryption and access control.

Data Destruction Methods:

  • Digital data (secure wipe)
  • Physical files (shredding)
  • Hardware storage (secure destruction)

THE USE OF COOKIES

Cookies help personalize and improve website experience. They can be disabled in browser settings.

CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13. Surveys with minors require guardian consent.

CHANGES TO THIS POLICY

We may update our privacy policy. Users are encouraged to review this page periodically.

Contact Us

Email: info@rdsindiaresearch.com
Support: rdsdelhi1@gmail.com