Your privacy is important to us. At RDS Research,we value the privacy and confidentially of our participants personal data. This privacy policy describes how we use and safeguard your personal data and your rights. This Privacy Policy outlines how we collect, use and protect your data during our healthcare research studies

RDS Research conducts market research for informational purposes solely and does not advertise or promote in any industry. The information supplied is secret, and audience reactions are utilised to guess items or ailments. These assumptions are not meant to influence decision-making.
If you have any questions about your personal information or our practices, please email to info@rdsindiaresearch.com, we will happy to assist you!!

DATA COLLECTON

We gather personally identifiable information (PII) from participants, including sensitive data such as health information,age,gender, ethnicity,location and sometime religious beliefs.Along with that we may also ask medical history,current health status,their contact number and ther e-mail ID. The identities of the participants are confidential and are not revealed to third parties. Authorised personnel who access the responses are forbidden from disseminating personally identifiable information to others within their organisation or to other entities. The study’s sponsor will receive solely aggregated findings to obtain an overview of attitudes in the examined treatment areas. RDS Research gathers and analyses data to guarantee that no respondent’s responses can be associated with their identity.

Data collections methods may include as per research design and methodology:

• Online Survey & Questionnaires
• Interviews : In person,web based like zoom,Microsoft,phone,or video interviews ad could be online forms.

DATA USE

We used collect data to:

In order to make strategic business decisions and create successful marketing campaigns, market research uses data to obtain important insights into customer behaviour, market trends, and competition activity.

• Analyze trends and patterns in healthcare.
• Develop insights to improve healthcare services.
• Data may be used to: Research reports and publications.
• Informing healthcare policy and decision-making.

DATA PROTECTION AND SECURITY

Every company prioritises digital data protection and integrity. Companies build trust and solid client relationships by resolving these concerns well.

Your information’s security is our top priority. We take the security of the information we collect online very seriously and have implemented appropriate physical, technological, and administrative policies to prevent unauthorised access or disclosure.

We will do our best to keep the personal information you give us safe, but please be aware that no way of sending or storing data electronically is 100% safe, and no one can promise that data will always be safe. In the event of a data breach, we will follow the security measures that apply:

• Data encryption:
• Place stringent authentication and access measures in place.
• Safekeeping and transmission of all data
• Regularly back up data

WORKPLACE  EDUCATION /COMPLIANCES

We comply with applicable Indian laws and regulations, including GDPR and other pertinent data protection legislation.

RDS has delivered extensive training to its personnel to guarantee rigorous adherence to data protection regulations throughout the organisation. Our clients and sponsors depend on us to adhere to the European Union’s General Data Protection Regulation (GDPR) and other pertinent data protection legislation.

 We consistently enhance our procedures by providing training on data protection, encompassing GDPR standards, to our operational, programming, panel, and voice quality teams.

ADVERSE EVENT IDENTIFICATION & REPORTING

During the survey, if a patient, carer, or physician reports an adverse event related to a drug, RDS Research is required to relay this information to the pharmacovigilance department of the sponsoring laboratory, provided the drug is produced by that laboratory.

# Our team members have obtained AE certification from numerous global healthcare companies. • It is imperative to report this adverse event, regardless of whether the participant has already communicated it directly to the laboratory or accredited bodies

# It is essential to request details from the participant regarding the adverse event immediately upon becoming aware of it.

# Prior to the completion of the adverse event reporting form, participants will be requested to provide consent for the disclosure of personal data. If refusal occurs, only the participant’s profession will be noted.

DATA SHARING AND DISCLOSURE

PERSONAL DATA

Personal data is any information that can directly or indirectly be used to find out who you are. It could have information that is only known to you, like your name, address, email address, phone number, or a unique device identification. RDS Research may get this kind of information from website visitors who freely give it to them, like their name, address, phone number, and email address. It’s important to note that giving RDS Research sensitive information is completely optional; the company doesn’t make you do it.

PERSONAL INFORMATION COLLECTION AND USE

Information is gathered by RDS Research using a variety of methods, including but not limited to this website, telephone interviews, face-to-face talks, online interactions, and engagements on social media platforms.

RDS research will only use the personal information that users give them in ways that are allowed by their privacy policy and with the users’ permission. This information could be used by RDS Research for research related activity , such as responding to user requests for services or information, sending research  messages, sharing information with executive or partners for business-related reasons, following the law, and stopping fraud.

In order to make their data more useful and to find people to study in the future, the organisation will also be updating and improving its database. If a user notices anything fishy or if they see any false advertising regarding RDS Research services, they should let us know. Keep in mind that RDS Research will only gather the minimum amount of personal information required to carry out its legal or contractual duties.

THIRD-PARTY DATA TRANSFER

RDS is dedicated to safeguarding the privacy of its users and will refrain from disclosing personal information to any third party without obtaining prior express consent, except for research purposes or as mandated by law. This contains the User’s name and email address.

While we do not often engage with vendors, we will only collaborate with partners who adhere to the standards set out by the ICC and the ESOMAR (World Association for Research) in the event that a specific or urgent project requires it and before enagaging to vendors we always take the client consent if they allow then we will move with them. We assure you that your personal information will be kept safe and confidential at RDS Research. Rest assured that we will never share your information with third parties for surveys without your permission, unless required to do so by law regulators. Our partners will assist exclusively with the interview process, which is set to take place in person utilising a tablet or laptop.

LINKS TO THIRD PARTY WEBSITES

As an added ease for users, this website has links to a number of other websites that are thought to have useful information for users. The rules and instructions in this article don’t apply to those websites. Because of this, the User is told to contact those websites directly to find out more about their privacy policies..

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Here’s more detail on international data transfer for our private policy.

The personal data we gather is kept and/or handled in places where we, our partners, affiliates, and third-party service providers have offices. Please be aware that the places where we store, process, or send your personal information might not have the same data security laws as the country where you gave us the information in the first place. In the event that we send your personal information to third parties in other countries, we will (i) do so in a way that is legal, and (ii) protect that information in a way that is consistent with this privacy policy.

We implement robust security measures to protect personal data during transfer,incldung : Encrption,Secure data transfer protocols (HTTP,SFTP) and access control and authentication mechanism.

PARTICIPANT RIGHTS AND INTERNATIONAL DATA TRANSFER

Particpants have the right to know:

• The countries to which their data may be transferred
• The purpose of the transfer
• The safeguard in place to protect to their data

HOW LONG YOUR PERSONAL INFORMATION IS KEPT

We only retain your personal data for as long as necessary. Depending on how we use your information in line with our privacy policy, this time frame may change. We shall either erase your personal data or make it anonymous by eliminating any identifying information if it is no longer needed.

Nonetheless, should the situation require it, we may hold onto your personal information to ensure adherence to legal, accounting, or reporting obligations, or for archiving in the interest of the public, scientific, or historical research, or for statistical purposes.

HOW CAN I OPT OUT?

We honour your decision. You can unsubscribe from future survey invitations by clicking the “Unsubscribe” link that is either on the survey invitation itself or in the email that contains a link to our Privacy Policy. Alternatively, you can use the login portal.

PERSONAL DATA RETENTION

RDS Research will erase user data when it is no longer needed for the original purpose, in accordance with online rules and general practice. To prevent bulk emailing for future market research projects or recruitment drives, RDS Research may store respondent, KOL, or User data if they opt out.

THE USE OF Cookies

A cookie is a tiny file that requests authorisation to be stored on the hard disc of your computer. After you consent, the file is added, and the cookie notifies you when you visit a specific website or aids in web traffic analysis. Web apps can react to you personally thanks to cookies. By collecting and storing information about your choices, the web application can adjust its functionality to your needs, preferences, and likes.

Because they let us know which parts you like and don’t like, cookies help us make our website better overall. We can’t get into your computer or see any information about you through cookies; you’re the only one who can share information with us.

You have the option to accept or reject cookies. Although the majority of web browsers accept cookies by default, you can typically change your browser’s settings to reject cookies if you’d like. You might not be able to utilise the website to its best potential because of this.

CHILDREN’S PRIVACY

We do not intentionally gather personal information about children under the age of thirteen, nor do we target any of our goods or services directly at them. We adhere to ESOMAR’s policies on kid interviews. When conducting patient surveys with children, we obtain consent from the parents or guardian and conduct the interview in their presence.

Changes to THIS policy

Our Privacy Policy could change at any time. If it does, we will let you know on this page. It is important that you check this page often for changes. We will only use information in ways that are

Allowed by the Privacy Policy Statement that was used to collect the information.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

info@rdsindiaresearch.com